Shipping policy

Shipping Policy

Last Updated: August 2026

Welcome to GabruGear. This Shipping Policy explains how orders placed on https://gabrugear.in are processed, shipped, and delivered.

By placing an order with GabruGear, you agree to the terms outlined below.

1. Order Processing

  • Orders are typically processed within 1–3 business days after payment confirmation.

  • Orders are processed only on business days (Monday to Saturday), excluding public holidays.

  • During sales, festive seasons, or high-demand periods, processing times may be extended.

2. Shipping Locations

GabruGear currently ships across most serviceable locations within India.

If your delivery location is not serviceable by our courier partners, we reserve the right to cancel your order and issue a full refund.

3. Delivery Time

Estimated delivery times are:

  • Metro Cities: 2–5 business days

  • Other Cities & Towns: 3–7 business days

  • Remote Areas: 5–10 business days

These are estimated delivery times only and are not guaranteed.

4. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment.

GabruGear may offer free shipping on selected orders, products, or promotional campaigns at its sole discretion.

5. Order Tracking

Once your order has been shipped, you will receive shipment details and a tracking number via email, SMS, or WhatsApp (where available).

Customers are responsible for tracking their shipments using the provided tracking information.

6. Delivery Attempts

Our courier partners may attempt delivery multiple times.

If delivery cannot be completed because:

  • The customer is unavailable.

  • An incorrect or incomplete address is provided.

  • The customer refuses to accept the package.

the shipment may be returned to GabruGear.

Any additional shipping charges for re-dispatch may be borne by the customer.

7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

GabruGear is not responsible for delays, failed deliveries, or additional costs resulting from incorrect or incomplete addresses, incorrect contact numbers, or inaccurate customer information.

8. Delays

Delivery may be delayed due to circumstances beyond our control, including but not limited to:

  • Weather conditions

  • Natural disasters

  • Public holidays

  • Festivals

  • Government restrictions

  • Courier network issues

  • Transportation disruptions

  • Force majeure events

GabruGear shall not be liable for any losses or damages arising from such delays.

9. Damaged or Tampered Packages

If your package appears damaged, opened, or tampered with upon delivery:

  • Do not accept the package if possible.

  • Take clear photographs of the package and product.

  • Contact GabruGear within 48 hours of delivery or attempted delivery.

Claims submitted after this period may not be accepted.

10. Failed Deliveries & Returned Orders

If an order is returned to GabruGear due to:

  • Incorrect address

  • Customer unavailability

  • Refusal to accept delivery

  • Failure to respond to courier attempts

GabruGear reserves the right to:

  • Cancel the order.

  • Deduct applicable shipping and handling charges from any eligible refund.

  • Require additional shipping charges before re-dispatching the order.

11. Order Cancellation After Shipment

Once an order has been shipped, it cannot be cancelled.

Any return or refund request will be handled strictly according to our Return & Refund Policy.

12. Ownership & Risk

Ownership and risk of loss for products pass to the customer upon successful delivery of the order to the shipping address provided.

13. Contact Us

If you have any questions regarding shipping or delivery, please contact us:

Store Name: GabruGear

Website: https://gabrugear.in

Email: support@gabrugear.in

Phone/WhatsApp: +91 9102301333

Business Hours: Monday – Saturday, 10:00 AM – 6:00 PM

By placing an order on gabrugear.in, you acknowledge that you have read, understood, and agreed to this Shipping Policy.